
The purchasing sector is undergoing significant transformations. The arrival of robust technologies and hyperautomation has brought many questions, and this is natural when we talk about a process of change.
One of the panels of the ME B2B Summit 2023 addressed how disruptive technologies, such as artificial intelligence, process robotization (RPA) and machine learning, are impacting the purchasing area and professionals in the sector.
The chat was attended by the following experts: Pedro Dalprat, project manager for operations at Roland Berger, Gabriel Judice, head of procurement at Nestlé, Matheus Coelho, supply manager at Mineração Morro do Ipê and Luiz Vieira, procurement director at Oi.
In this blog post, we will explore some of the main insights brought by executives regarding the universe of 4.0 purchases.
Enjoy reading!
1. The greater the amount of data, the greater the challenges in interpreting it
We live in a time when the amount of data available is growing more and more. The benefits of adopting Big Data, AI and other technologies in purchasing processes are countless and help free professionals from the operational routine.
However, there is a challenge in interpreting the information and using it intelligently, as the greater the amount of data, the greater the complexity in extracting relevant insights for the sector and making strategic decisions.
For this reason, data interpretation will soon become a fundamental skill for buyers, who must master the techniques and tools necessary to analyze, understand and apply the vast universe of data and information available.
2. Clarify and organize processes before adopting AI
In the era of automation and the advancement of new technologies, before adopting any innovation, it is essential that buyers clarify and organize their processes. Knowledge of the activities and understanding how digital transformation will impact day-to-day purchasing are essential to ensure a successful transition.
Process automation, combined with the information knowledge provided by new technologies such as AI, can bring countless benefits. In this context of change and uncertainty, purchasing professionals need to prepare themselves to take advantage of the opportunities brought by hyperautomation, without neglecting the importance of a strategic approach.
Therefore, it is essential that people involved in the purchasing processes understand the department's routine and the changes needed to increase productivity and improve the company's competitiveness.
3. Data governance must be a priority in the use of generative AI
Generative artificial intelligence, such as ChatGPT, has proven to be a great ally in a wide range of sectors. However, when using tools like this in your daily purchasing routine, the collection and processing of sensitive company data requires attention.
With a focus on protecting companies' sensitive and strategic data, the purchasing area must establish efficient governance processes that regulate the sharing of confidential information.
Prioritizing data governance provides a trusted environment where generative AI can be used ethically. By adopting a secure approach to using these tools, companies can avoid harmful risks and exposures.
4. The purchasing department does not go it alone in the digital transformation
Digital transformation has a positive impact on all sectors of a company, including the purchasing area. In this sense, process automation becomes essential to boost efficiency and agility in negotiations with suppliers.
In purchasing, no one does anything alone. To increase the chances of success, it is important that all areas and professionals involved in the purchasing process are engaged and open to the culture of innovation. In addition, it is also essential that suppliers are involved in the hyperautomation journey.
5. Continuous learning is necessary to survive the era of hyperautomation
The era of hyperautomation has increased the need for a culture of continuous learning. In a world where artificial intelligence and new technologies are redefining Industry 4.0, business survival depends on the ability to adapt and reinvent itself.
O life long learning — in Portuguese, continuous learning — becomes a necessity for buyers, not just a differentiator. It is necessary to always be up to date and willing to acquire new knowledge and skills in order to remain relevant and competitive.
Here, on the ME blog, you can expand your knowledge about the latest trends and best practices in the purchasing and supply chain sector. With News ME, you also receive a weekly summary of the main news, as well as free and exclusive materials, in your email. Subscribe for free here!
To the next! 😉