Digitalization has been transforming the dynamics between buyers and suppliers, replacing operational processes with a collaborative model driven by data, automation, and intelligence.
The use of AI to analyze large volumes of information, predict scenarios, and recommend actions strengthens decision-making and boosts not only operational but also strategic performance of companies.
According to the study The State of Artificial Intelligence in Procurement 2025, from Deloitte, 63% of organizations say that AI success is directly linked to the degree of collaboration with suppliers and business partners.
This is because technology, by itself, does not generate value, but depends on the quality of the data, the integration of processes and the engagement of the people involved to drive efficiency.
By empowering partners, creating collaborative workflows, and encouraging the use of AI in analysis, negotiations, and KPIs, companies can transform the buyer-supplier relationship into an innovation ecosystem.
How to apply AI to strengthen partnerships and generate value
1. Promote digital training for suppliers
The first step to expanding the use of AI in the supplier base is to raise the level of digital maturity, preparing partners to work in an integrated and collaborative manner with the support of technology.
This can be done through training and onboarding programs that guide the use of digital platforms and artificial intelligence tools.
By offering ongoing support and educational resources, companies reduce technical barriers, increase adoption of digital solutions, and strengthen the relationship between buyers and suppliers.
2. Create collaborative workflows with AI support
Using artificial intelligence as an ally in creating collaborative flows between buyers and suppliers allows manual tasks to be replaced with automated, connected processes.
Platforms with integrated AI, such as ME e-Procurement, make it possible to identify opportunities, suggest improvements and optimize approval and negotiation stages.
With smarter and more transparent flows, the relationship between companies becomes more productive, agile and oriented towards strategic results.
3. Encourage the use of AI in performance evaluation
Encouraging the use of artificial intelligence in supplier performance assessments makes the process fairer, more transparent, and evidence-based.
This can be done by sharing AI-generated dashboards, reports, and metrics that consolidate delivery, quality, deadline, and cost data.
These resources help suppliers understand expectations and identify opportunities for continuous improvement.
4. Transform the relationship into an innovation ecosystem
Evolve from an operational relationship to an ecosystem of innovation allows buyers and suppliers to co-create value through the joint use of artificial intelligence.
This can be done by promoting co-development initiatives, sharing market data, and exploring technological solutions that integrate demand forecasting, sustainability, and new business models.
When AI is used as the foundation for collaboration, procurement becomes a dynamic environment where efficiency and innovation go hand in hand.
5. Use AI to anticipate risks and strengthen resilience
Applying artificial intelligence to predict risks is essential to ensuring the continuity of operations in the supply chain.
AI monitoring systems analyze financial, logistical, and environmental variables, issuing preventive alerts and suggesting corrective actions.
Predictive AI helps companies anticipate disruptions, price fluctuations, or supply disruptions with real-time data and advanced analytics that strengthen resilience and decision-making.
