In an increasingly dynamic and competitive environment, purchasing professionals need to make quick and accurate decisions. It is in this context that KPIs become allies for those seeking greater efficiency in the management of purchasing processes.
With access to real-time indicators, it is possible to define strategies aligned with the company's objectives, identify opportunities for improvement and act accordingly. agility facing market challenges. In addition, purchasing KPIs provide important information for smarter negotiations.
According to McKinsey, organizations that adopt digital solutions to monitor spending can accelerate and improve decision-making, allowing buyers to focus on strategic activities that directly impact results, such as negotiation with suppliers, ESG issues and innovation.
In the purchasing area, KPI analysis is essential to ensure that choices are not based on assumptions. By incorporating indicators into the sector's routine, the purchasing team gains prominence in decision-making and drives value generation for the business.
Technology as an ally in monitoring KPIs
Advanced digital solutions such as e-Procurement, transform the way purchasing indicators are monitored, by allowing the collection, analysis and visualization of data in real time.
With interactive dashboards, automatic alerts and integrations, purchasing teams have a clearer view of performance and can act proactively.
With so much data available, technology becomes a strategic ally to transform information into intelligent decisions!
Below, we present the most important KPIs that can guide more agile and strategic purchasing decisions.
Key KPIs for monitoring B2B purchasing performance
1. Saving
The indicator represents the savings obtained in a negotiation, when comparing the amount actually paid with the amount originally budgeted or estimated.
2. Lead time
It is the total time between ordering and delivery of the item or service, including steps such as approval, production and transportation.
3. Level of deliveries
Indicator of punctuality and compliance of deliveries made by suppliers, comparing what was delivered with what was requested.
4. Total Cost of Ownership (TCO)
Sum of all direct and indirect costs related to the purchase of an item, including shipping and taxes.
5. Satisfaction of internal stakeholders
It is the perception index of internal users (such as requesters and approvers) regarding the efficiency, quality and agility of the purchasing process.
6. Return fee
Percentage of orders returned due to non-compliance, defects or specification errors, impacting sector efficiency.
7. Price evolution
Variation in the cost of the same item or category over time, allowing price monitoring and negotiation opportunities.
8. Productivity
Operational efficiency indicator, measured by KPIs, such as the number of processes completed per buyer or average completion time.
9. Supplier evaluation
Monitoring and analysis of supplier performance based on criteria such as quality, punctuality, compliance and innovation.
10. Sustainability and ESG
Adoption of responsible practices by suppliers, considering environmental, social and governance (ESG) criteria.
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