
On December 12, Mercado Eletrônico held the last episode of 2019 of Conexão Compras, the B2B market talk show. The idea of the event is to exchange experiences with professionals and experts in the purchasing area, in addition to discussing market trends and best practices.
The guest this time was JBS CPO, Jerson Nascimento, who has over 20 years of experience in business and operations management and is currently responsible for purchasing management for 9 categories at JBS South America.
Check out the main insights from this interesting conversation now and, if you want to watch it in full, just access this link!
Shopping Trend 4.0
There is a lot of talk these days about Purchasing 4.0 and this trend has become increasingly stronger in organizations. However, it is necessary to respect the gaps between the eras. To be 4.0, companies first need to be 1.0, 2.0 and 3.0. Everything has its stage and its time to mature.
In Brazil, there is still a lot of room for improvement when it comes to technological innovation. Companies need to prioritize connections and digital platforms, as well as ensure information and process security. Departments and people who are not open to these trends will consequently fall behind.
Risks and mindset change
Humanity and the market are constantly evolving. As the years go by, disruptive events happen and organizations need to keep up with them if they want to survive the changing era and the competitive landscape.
Transformations appear to optimize processes and make day-to-day life faster. In other words, those who do not adapt will soon become outdated and will no longer be able to keep up with the market.
Companies must always seek to do things differently, to step out of their comfort zone and challenge themselves. They must allow themselves to take risks, as long as they are calculated, to achieve improvements and promote changes that add value to the routine of all professionals.
Supplier as a partner
The way buyers interact with their suppliers has changed over the years. Nowadays, due to market challenges and fierce competition, organizations need vendors to supply them with established deadlines and quantities.
Therefore, today, more than ever, relationships are functioning as an exchange. The buyer treats suppliers well in order to favor them during the contractual relationship. In this way, sellers are happy to do business and help organizations achieve their deadline, price and quality objectives.
At this point, the supplier begins to act as a partner in the company, where, together, they can create and develop scenarios that are satisfactory for both parties. This relationship, in addition to reducing risks in the supply and acquisition chain, favors innovation in companies.
Sustainability Tripod: choosing the right supplier
There are three premises that can be evaluated when choosing a supplier and that, together, form “the sustainability tripod”.
The first point is to understand whether the supplier is prepared to supply all demand that your company needs. This way, you can avoid potential supply problems, as well as protecting the supplier, who may go bankrupt with a certain number of orders.
The second point is the customer service. Try to choose suppliers that have quality programs, that conduct research and are concerned with development. It is important to choose those that are aligned with your organization's philosophy and offer innovation.
The third and final point of the “sustainability tripod” is the total cost. This is the moment when your company will evaluate whether the supplier is competitive or not.
Together, these premises underpin the choice of partner with whom the company will do business, as well as the long-term relationship.
Watch the full episode here!
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